Have the lights gone off? Has the TV powered down? Don’t worry, you might just be experiencing a power cut. Here’s what to do:

 

Check if it is a power cut.

 

First of all, let’s rule out whether it’s just a problem with the energy in your home:

 
  1. Are the street lights on?

  2. Do your neighbours have power?

  3. Is it just your appliances that have gone off, or the big lights too? (If it’s just one or the other you will want to check your trip switches.)

  4. Has your prepayment meter run out of credit?

 

If all power has gone out in your local area then you are experiencing a power cut. In this case, do not call your energy supplier as they will not be able to help you.

 

Instead you need to call ESB Networks on 1850 372 999

 

 

What to do if there is a power cut.

 

You will want to ensure the safety of everyone in your home, so make sure that any heating appliances such as irons, hair straighteners, ovens, fires and fryers are switched off as soon as the cut happens.

 

If possible, turn off any other electrical appliances like TVs and computers at the plug too. It’s possible that when the power comes back on there could be an electrical surge which could damage your equipment.

 

Though most power cuts will last just a few minutes, in the case of longer cuts you will want to keep an eye on all your frozen foods which cannot be refrozen once defrosted.

 

We would also suggest that if you live next to an elderly or vulnerable person, consider paying them a visit to check whether they need any assistance.

 

Thank You

One of our representative will contact you shortly.