What to do about gas and electricity when you move into a new home, and what happens when you move away from a property we supply.
There’s certain information that we need to know when you move home, that will help to ensure you pay the right amount for your energy.
We would love to supply your new home, please get a quote for your new property or speak to a member of
If You’re Moving Out
If you’re a Just Energy customer and you’re moving to a new home in the next 28 days, please contact us:
Move or close your account, with:
- The date you are moving house
- Your new address so we can send your final bill to you
- Meter Reading(s) for the date you moved out
- Your new telephone number
It would also be helpful to know:
- The name/s of who’s moving in.
- Their phone number and email address.
- The name and address of the landlord, if you don't own your old home