Power to You

We want to provide you with flexible ways of communicating with us and launch new features more quickly to help us serve you better – here are just some of the benefits of the app:

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Sleek design

Account information at your fingertips.

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Usage history

See how you use your energy over time.

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Submit meter readings

Submit your meter readings in an instant.

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Alerts

Be notified of updates and account alerts.

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Pay your bill

View and pay your bill from your phone.

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Downloads

View and download your past bills.

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Manage your energy whenever and wherever you like. With the Just Energy Ireland mobile app, your energy is at your fingertips.

Download for free via  Apple App Store or Google Play Store.



Any Questions?

1. What can I do in the Just Energy Ireland app and My Account portal?

The app and portal will allow customers to:

  • See and update account details
  • Submit meter readings in an instant
  • See previous meter readings including estimated readings
  • Receive notifications of updates and account alerts
  • Pay bills
  • View or download previous bills

2. How can I download the app?

Once the app is launched it will be available to download on Google’s Play Store and Apple’s App Store. Search for 'Just Energy Ireland' in the stores or use the links from our website.


3. Is there a cost?

No – it is free to download the app.


4. If I change my mind can I delete the app?

Yes – you can delete the app at any time without affecting your account in any way. You can also re-install it at any time.


5. Is there a difference between what I can do in the app and the My Account website portal?

The app and the portal are designed to offer the same features as each other and also to look and feel the same.


6. Which Browsers does the My Account portal work on?

The portal works on the latest versions of all major browsers (including Chrome, Internet Explorer, Edge, Safari, Firefox, Opera). It does not work on older versions of some browsers. Of popular browsers, it does not work on Internet Explorer version 10 or earlier.

24/7 Access to
Your Account

The fully mobile-friendly site allows you to submit meter readings, pay your bill and more, from your mobile device or desktop computer.

Register or login to take control of your home energy the easy way.

Log in or Register to use My Account.

Thank You

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